Shipment & Delivery Policy
1. Delivery Areas
We deliver physical goods to [list regions/cities/states]. Service availability may vary depending on vendor location.
2. Delivery Timelines
Standard delivery for in-stock items: 3–7 business days.
Custom or bulk orders: Delivery timelines will be shared during order confirmation.
Service bookings will start on the mutually agreed date and time.
3. Delivery Charges
Delivery charges vary based on location, weight, and order size.
Any additional handling fees (e.g., for oversized items) will be communicated at checkout.
4. Order Tracking
Customers will receive shipment tracking details via SMS/email/in-app notifications.
For services, updates will be provided by the assigned vendor.
5. Failed Delivery Attempts
If delivery fails due to the customer being unavailable or providing an incorrect address, re-delivery charges may apply.
6. Damaged Shipments
Please inspect goods upon delivery.
Any visible damage must be reported immediately to the delivery personnel and documented with photos.