Our commitment to fair refund practices
Materials Not Delivered: If we fail to deliver materials to your site as agreed
Workers Not Arrived: If our team fails to arrive at your worksite as scheduled
Token Amounts: All booking/token payments are non-refundable
Work Completed: Any services already performed at your site
Materials Delivered: Once materials reach your location
Change of Mind: After workers/materials are en route to you
Email [email protected] within 48 hours of incident
Our team will verify the claim within 3 business days
Approved refunds issued within 14 business days
Refunds will be issued to the original payment method
Processing times may vary by financial institution
Contact [email protected] for refund status inquiries